The Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out

The Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out

by Harvard Business Review


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The one primer you need to develop your managerial and leadership skills.

Whether you’re a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes—a direct report’s anxious questions, your boss’s last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills.

Packed with step-by-step advice and wisdom from Harvard Business Review’s management archive, the HBR Manager’s Handbook provides best practices on topics from understanding key financial statements and the fundamentals of strategy to emotional intelligence and building your employees’ trust. The book’s brief sections allow you to home in quickly on the solutions you need right away—or take a deeper dive if you need more context.

Keep this comprehensive guide with you throughout your career and be a more impactful leader in your organization.

In the HBR Manager’s Handbook you’ll find:
- Step-by-step guidance through common managerial tasks
- Short sections and chapters that you can turn to quickly as a need arises
- Self-assessments throughout
- Exercises and templates to help you practice and apply the concepts in the book
- Concise explanations of the latest research and thinking on important management skills from Harvard Business Review experts such as Dan Goleman, Clayton Christensen, John Kotter, and Michael Porter
- Real-life stories from working managers
- Recaps and action items at the end of each chapter that allow you to reinforce or review the ideas quickly

The skills covered in the book include:
- Transitioning into a leadership role
- Building trust and credibility
- Developing emotional intelligence
- Becoming a person of influence
- Developing yourself as a leader
- Giving effective feedback
- Leading teams
- Fostering creativity
- Mastering the basics of strategy
- Learning to use financial tools
- Developing a business case

Product Details

ISBN-13: 9781633691247
Publisher: Harvard Business Review Press
Publication date: 01/03/2017
Series: HBR Handbooks
Pages: 336
Sales rank: 197,030
Product dimensions: 6.00(w) x 9.10(h) x 1.00(d)

About the Author

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 11 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.

Table of Contents

Introduction 1

Part 1 Develop a Leader Mindset

1 The Transition to Leadership 7

Understanding your role as a manager 7

The difference between management and leadership 9

Demystifying leadership 10

Handling the emotional challenges of the transition 13

2 Building Trust and Credibility 23

Establishing your character 25

Demonstrating your competence 27

Cultivating authentic leadership 29

Ethics and integrity 32

3 Emotional Intelligence 37

What is emotional intelligence? 39

The power of self-awareness 39

Emotional steadiness and self-control 43

Managing an employee's emotions 45

Building social awareness on your team 48

4 Positioning Yourself for Success 55

Redefining success 55

Understanding your organization's strategy 57

Planning for strategic alignment 60

Part 2 Managing Yourself

5 Becoming a Person of Influence 67

Positional versus personal power 68

Managing up 71

Partnering with your peers 74

Silo busting and effectiveness 76

Promoting your ideas to others 78

6 Communicating Effectively 85

Finding your voice as a leader 85

Mastering the written word 87

Persuasive presentations 92

Conducting effective meetings 96

7 Personal Productivity 103

Time management essentials 104

Finding focus 107

Stress management 111

Work-life balance 115

8 Self-Development 121

Career purpose 122

Look for opportunities within your organization 124

Feedback from your boss and your team 130

Part 3 Managing individuals

9 Delegating with Confidence 139

Benefits of delegation 140

Developing a delegation plan 141

Sharing your delegation plan with your employee 145

Provide support 149

Avoid reverse delegation 151

10 Giving Effective Feedback 155

Giving feedback in real time 156

Giving difficult feedback 158

Coaching and developing employees 162

Performance reviews 167

11 Developing Talent 175

Employee development as a priority 176

Creating career strategies with your staff 177

Developing high-potential talent 183

Stretch assignments 185

Part 4 Managing Teams

12 Leading Teams 193

Team culture and dynamics 194

Managing cross-cultural teams 201

Managing virtual teams 203

Productive conflict resolution 208

13 Fostering Creativity 217

Plan a creative session 217

Tools for generating ideas 220

Making sure all perspectives are heard 224

Dealing with negativity 227

14 Hiring-and Keeping-the Best 233

Crafting a role 233

Recruiting world-class talent 237

Retaining employees 244

Motivation and engagement 248

Part 5 Managing the Business

15 Strategy: A Primer 255

Your role in strategy 256

What is strategy? 256

Developing your strategy 259

Leading change and transitions 263

16 Mastering Financial Tools 275

The basics of financial performance 276

Understanding financial statements 277

Budgeting 290

17 Developing a Business Case 297

Stakeholder perspectives 298

Clarifying the need and value 300

Cost/benefit analysis 302

Risk identification and mitigation 305

Writing your business case 307

Getting buy-in for your plan 308

Epilogue 313

Sources 315

Index 329

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