Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs

Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs

by Steve Morris, Graham Wilcox

Paperback

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Overview

This text brings together customer service focus and marketing, providing practical methods and advice on how to find out what your customers really want and then delivering it.

Product Details

ISBN-13: 9780273616856
Publisher: Pearson Professional Education
Publication date: 01/03/1996
Series: Im
Pages: 192
Product dimensions: 6.00(w) x 1.25(h) x 9.00(d)

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