Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients

Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients

by Gary Friedman

Paperback

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Overview

This new and insightful book, is based on a program that author Gary Friedman, along with colleague Jack Himmelstein (a law professor and lawyer) and Norman Fischer (a Buddhist monk) has been teaching for the last 6 years. It entails conflict professionals to consider self-reflection, challenging typical conventions of conflict professionals by replacing them with a full and deep commitment to bringing all of one's self to serve others. It directs the reader to pay attention to emotional clues - to understand and communicate them. Essentially—acknowledging and using self-awareness. Working from the inside out.

Whether you are a professional conflict resolver, litigator, mediator, or lawyer—this book is a must have resource to help increase clients' satisfaction.

Product Details

ISBN-13: 9781627227766
Publisher: American Bar Association
Publication date: 09/07/2015
Pages: 186
Product dimensions: 5.90(w) x 8.90(h) x 0.50(d)

About the Author

Gary Friedman is a mediation trainer, mediator, and attorney in Mill Valley, CA. As a mediator, and Co-Director at The Center for Understanding in Conflict, Gary has trained lawyers, law professors and judges in the Center’s method of mediation and a mediative approach to lawyering and collaborative practice.

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