In The Age Of The Smart Machine: The Future Of Work And Power

In The Age Of The Smart Machine: The Future Of Work And Power

by Shoshana Zuboff, Zuboff


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A noted Harvard social scientist documents the pitfalls and promises of computerized technology in business life.

Product Details

ISBN-13: 9780465032112
Publisher: Basic Books
Publication date: 09/01/1989
Edition description: Reprint
Pages: 490
Sales rank: 625,481
Product dimensions: 6.12(w) x 9.25(h) x 1.42(d)

Table of Contents

Introduction: Dilemmas of Transformation in the Age of the Smart Machine3
Part 1Knowledge and Computer-Mediated Work17
Chapter 1The Laboring Body: Suffering and Skill in Production Work19
Chapter 2The Abstraction of Industrial Work58
Chapter 3The White-Collar Body in History97
Chapter 4Office Technology as Exile and Integration124
Chapter 5Mastering the Electronic Text174
Part 2Authority: The Spiritual Dimension of Power219
Chapter 6What Was Managerial Authority?224
Chapter 7The Dominion of the Smart Machine245
Chapter 8The Limits of Hierarchy in an Informated Organization285
Part 3Technique: The Material Dimension of Power311
Chapter 9The Information Panopticon315
Chapter 10Panoptic Power and the Social Text362
Conclusion: Managing the Informated Organization387
Appendix AThe Scope of Information Technology in the Modern Workplace415
Appendix BNotes on Field-Research Methodology423

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