Whether you believe it is the second industrial revolution or merely an over-hyped offering from the software industry, e-procurement is upon us. Something that has been around in various forms for more than ten years in a small way, has now accelerated to the point where 92% of the Fortune 500 companies say they are using it, or intend to use it. The statistics showing take-up and growth point to a phenomenon that is rivalling the Internet itself as a characteristic of modern growth.
About the Author
Eric Evans is a management consultant, author and practitioner, specialising in procurement and relationships between suppliers and their customers. He has held director level positions with a number of organisations, including Dunlop and Diageo. His consulting experience covers Europe, North America, Latin America, Africa and the Far East and his clients include IBM, Nokia, Mercedes Benz, TetraPak, Shell and Argos.
Maureen Reason began her career in the Digital Equipment Corporation supporting teams selling hardware, software and consultancy. Since then she has worked in consulting and project management. She is currently working in the global procurement department of a major European company where she is involved in the business process design and roll-out of an e-procurement solution. Her former clients include British Gas, Bank of Ireland, NTL, Schroders and Diageo.
Table of Contents
Introduction Chapter 1: The e-procurement journey Introduction An historical perspective Popular applications of e-procurement Current formats A map of the e-procurement world The future? Concluding remarks Chapter 2: Alternative approaches to e-procurementIntroductionA strategic approach MRO procurement Conclusion Chapter 3: Writing the business caseIntroductionThe need for a business case Key factors in preparing your business caseSelling your business case Likely cost structures The cost of implementing end-user systemsQuantifying the benefitsSources of benefit Demonstrating the benefits How to get the benefits quicklyChapter 4: How to choose the right software vendor IntroductionHow do you compare vendors using the easy approach? The scientific approach Contents of RFP or specifications Chapter 5: Catalogue management and content management IntroductionCatalogue management What should a catalogue roll-out strategy look like? Content management Chapter 6: Change managementIntroductionWhy change management is importantWhy is e-procurement a change management issue? Impact on the procurement organisationChange management componentsLeading change Chapter 7: Project management of an e-procurement solution IntroductionProject planning Special aspects associated with e-procurement projectsProject risks Procurement risks Chapter 8: Case studies TescoCargill Buck & Hickman General Electric FyffesGeneral Mills (USA) The Far East TI Group