Though it primarily addresses the public, it explains what hospital professionals and executives can do both to take good care of their patients and to produce increasingly better economic outcomes. It also describes how today's journalists can report more substantively about a health care system that has now become very powerful over everyday lives, whether we are sick or well.
Most Helpful Customer Reviews
Very informative about what is happening to healthcare and how we can make better decisions concerning our care. As a parish nurse for a large church with many elderly parishioners, I reccommend this book to anyone with responsibilities for the health care of others.
Whether it is you or a loved one being a patient in the hospital......this book will open your eyes/mind to the daily happenings regarding hospital/staff/employees/patient interactions. Highly recommended.