Change Is Great: Be First

Change Is Great: Be First

by Richard M. Batenburg, Jr.


$17.99 $19.99 Save 10% Current price is $17.99, Original price is $19.99. You Save 10%.
Choose Expedited Shipping at checkout for guaranteed delivery by Thursday, August 22


Welcome to the New World of partnering with your customers...CHANGE OR DIE

Is there one key component missing from your company that is preventing it from moving forward? How do you get it, or more importantly—whydo you want it? Change is Great...Be First! is specifically for leaders looking for new ways for their employees to get things done efficiently and wow customers at the same time. Author Richard M. Batenburg, Jr. explains how adopting just a few best practices can spark an engaging, rewarding, and empowering business culture that embraces positive change. Change is Great will help your company improve its:•Servant leadership•Culture•Teamwork•Bottom line For over 15 years, Batenburg and his companies, BATMANN Consulting, Inc. and Clliintel, LLC, have worked directly with organizations of all sizes to provide data that can be used to promote growth and increase profits. He embraces new technology and encourages business leaders to utilize modern techniques, but he also warns of “brute force deployment,” instead suggesting a culture of change.Get ready to partner with your customers to execute and measure the success you both crave. It’s up to you to make the right changes—before your customers find someone new.

Product Details

ISBN-13: 9781599325675
Publisher: Advantage Media Group
Publication date: 01/18/2016
Pages: 152
Product dimensions: 6.00(w) x 9.10(h) x 1.10(d)

About the Author

Richard M. Batenburg, Jr. has over 25 years of proven success as an entrepreneur and business owner/operator managing all aspects of business from strategic and tactical planning through to execution. He has directed the marketing, sales, promotion, publicity, and public relations for public and private companies. In his operations he has also streamlined technology infrastructure, business processes, and practices and established strategies to maximize profitability while reducing costs. Batenburg excels at “end-to-end” processes to help frontline employees deliver products and services to customers. He is the founder and CEO of BATMANN Consulting, Inc. and Cliintel, LLC. Batenburg lives in Denver, CO with wife and three children. He is an avid ice hockey player, a Colorado Avalanche season ticket holder, and a die-hard Detroit Red Wings fan.

Table of Contents

Introduction 15

Chapter 1 Why Be First? 17

Chapter 2 Brute Force Management 23

Chapter 3 Living in a CarFax World 29

Chapter 4 Eating the Elephant 37

Chapter 5 Where the Rubber Meets the Road 55

Chapter 6 Never Wear a Funny Wig 71

Chapter 7 Respect the FLEs (Frontline Employees) 81

Chapter 8 Boiling the Ocean 97

Chapter 9 Prepare … To Be Proactive 123

Chapter 10 I Already Know That 137

In Closing: Free Change-The Hawthorne Effect 143

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews